Privacy Policy

📋 Information We Collect

We collect only the information necessary to process your orders and provide you with the best possible experience when buying agricultural equipment and gardening tools.

Collected when you place an order, create an account, or contact us:

• Full name and contact details (email address, phone number)
• Billing and shipping address, city, state, and PIN code
• Order history, products purchased (sprayers, pumps, tool sets), and preferences
• Username, encrypted password, and account settings

• Payment method and transaction details (processed via secure gateways like Razorpay or PayU)
• Billing address linked to the payment method

Collected automatically when you visit our website:

• IP address, browser type, device type, and operating system
• Pages visited, products viewed (sprayers, pumps, tools), time spent on site
• Search queries entered on our website, links clicked, and referral sources
• Geographic location based on IP address (approximate)

• Messages, inquiries, and complaints you send via email or phone
• Customer support interactions and service ticket history
• Newsletter subscription preferences and communication opt-ins

⚙️ How We Use Your Information

Every piece of information we collect serves a specific, legitimate purpose. Here's exactly how your data is used:

🔒 Data Protection & Security

We treat your personal data with the same care we put into every sprayer and pump we sell — with strict quality control and robust safeguards.

• SSL/TLS Encryption — All data transmitted between your browser and our website is fully encrypted.
• Secure Servers — Our website and data are hosted on secure servers with firewalls and intrusion detection.
• Payment Security — Payment processing is handled by PCI-DSS compliant third-party gateways only.
• Regular Security Audits — We conduct periodic checks to identify and address vulnerabilities.

• Access to personal data is restricted to authorized team members only.
• All third-party service providers sign strict data processing agreements (DPAs).
• Data is retained only as long as necessary for the stated purpose.
• Team members are trained on data privacy best practices.

🤝 Sharing of Information

We share your data only with the following trusted parties, and only to the extent necessary to fulfill your order or operate our business:

• Courier companies (Delhivery, BlueDart, DTDC, Ecom Express) receive your name, address, and phone number to deliver your order.
• Your contact details may be shared with the delivery agent for last-mile delivery coordination.

• Razorpay, PayU, or similar PCI-DSS compliant gateways process your payment securely.
• We do not receive or store your full card/UPI details — this is handled entirely by the gateway.

• Orders placed through Amazon, Flipkart, or IndiaMart are governed by their respective privacy policies.
• We receive order and contact information from these platforms solely to fulfill your order.

• We may disclose information when required by law, court order, or government / tax authority request (e.g., GST compliance).
• To protect the rights, property, or safety of Zenith Enterprise, our customers, or the public.

🍪 Cookies & Tracking Technologies

Our website uses cookies — small text files stored on your device — to improve your browsing experience, remember your preferences, and help us understand how visitors interact with our product pages.

• Adjust cookie preferences through your browser settings (Chrome, Firefox, Safari, Edge).
• Use browser extensions or opt-out tools to block specific tracking technologies.
• Delete existing cookies from your device at any time via browser settings.

🔗 Third-Party Links & Platforms

Our website contains links to external platforms where you can also purchase our products. This Privacy Policy applies only to zenithkrishi.com and does not extend to these external sites:

✊ Your Rights & Choices

As a customer of Zenith Enterprise, you have full rights over your personal data. Here's what you can request at any time:

👶 Children's Privacy

Zenith Enterprise sells agricultural sprayers, water pumps, and professional gardening tools — products intended for adult farmers, horticulturalists, and gardening professionals. Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will promptly delete it. Parents or guardians who believe their child has submitted information to us should contact us immediately at Zenenterprise24@gmail.com.

🗓️ Data Retention

We keep your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law:

🔄 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or the products and services we offer. When we make significant changes, we will:

• Post the updated policy on this page with a revised "Last Updated" date at the top.
• Send an email notification to registered customers for significant changes that affect how we use personal data.
• Request renewed consent where changes meaningfully alter the purpose of data processing.

Your continued use of zenithkrishi.com after any changes are posted constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

📞 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us directly. We are committed to responding promptly and transparently.